Case Study No. 9
Manufacturers Compete on Green Computing
Dell, Apple, and HP have long competed
on the basis of price and performance. Recently, the three companies have begun
to focus on green computing as a way to differentiate themselves to consumers
who have come to see green computing as an excellent opportunity to save money
through reduced power consumption and to lessen their negative impact on the
environment.92
In 2007, Dell announced that it had set
a goal for itself of becoming the “greenest technology company on Earth,” and
the company frequently touts its strong recycling program. Apple claims to have
the “greenest family of notebooks” and emphasizes the progress it is making in
removing toxic materials from all of its computers. HP highlights its efforts
to develop more environmentally friendly packaging as well as its long
tradition of environmentalism.93 “Power to Change” is HP’s latest green
initiative campaign, which urges PC users around the world to shut down their
computers at the end of the day to save energy and reduce carbon emissions.94
The public relations battle over which
computer manufacturer is greener is heating up. Apple’s claim that it produces
the “world’s greenest family of notebooks” was disputed by Dell and
investigated by the National Advertising Division (NAD) of the Council of
Better Business Bureaus in 2009. The basis for Dell’s complaint was that other
computer manufacturers meet the same standards and that Apple’s ads implied
superiority. Apple was asked by NAD to change its claim to clarify that the
basis of comparison is between all MacBooks and all notebooks made by a given
competitor. Rather than drop its “world’s greenest” claim, Apple changed the
wording to “world’s greenest lineup of notebooks.”95
While companies differ in their
environmental standards, consumers now have a number of new factors to evaluate
when purchasing a computer based on its “green credentials.”96 Green computing
proponents are glad to see the innovation and competition in this arena.
Discussion Questions
1 How have green computing efforts lowered
the total cost of computer ownership?
- The main reason the green computing
lower the total cost of computer ownership is because green computing reduces
the power consumption and hence less energy cost. It is also because of the
fact that it uses and promotes recycling of materials.
2 Which approach can yield greater
benefits—building greener computers or implementing programs that change users’
behavior so that they operate their computers in a more responsible manner?
Explain your response.
- For me, building greener computers can
yield greater benefits. Because not only it will produce lesser energy cost, it
will also help the environment allocate its resources to a more important area.
It will also help reduce material cost because it will use recycled materials
to produce their products.
3 Do research at the EPEAT Web site and
determine which computer manufacturer currently has the best green computing
ratings.
- Based on my research on the EPEAT
website, the company, Dell, has the best green computing ratings.
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